Question 1

What are the parking options at or nearby the venue?

Accepted Answer

Carlton Ambassador has its own parking lot with 12 spaces, including 2 with electric charging stations. Additionally, just a 5-minute walk away, guests can find Q-Park Mauritskade, where they can park with a discount.

Question 2

Is the venue accessible by public transportation?

Accepted Answer

Carlton Ambassador is easily accessible by public transport.

From The Hague Central Station, the hotel can be reached by bus 22 (direction Scheveningen Noorderstrand) or 24 (direction Kijkduin). Get off at the Mauritskade stop. Follow Alexanderstraat until Plein 1813 (roundabout), then turn left onto Sophialaan. You'll see the hotel on your right after 100 meters.

From Hollands Spoor station, the hotel can be reached by tram 1 (direction Scheveningen Noorderstrand) (06:30 - 00:30). Get off at the Mauritskade stop. Follow Alexanderstraat until Plein 1813 (roundabout), then turn left onto Sophialaan.

Question 3

Can you spend the night at or near the venue?

Accepted Answer

Carlton Ambassador Hotel features 88 spacious & luxurious rooms.

Question 4

Is it possible to bring our own caterer?

Accepted Answer

At Carlton Ambassador, you can take advantage of our in-house restaurant for catering during your event. This offers an extensive range of culinary options and personalized menus. However, if you prefer to use your own caterer, that is possible for an additional fee.

Question 5

Until what time can a party last?

Accepted Answer

For most events at Carlton Ambassador, outdoor parties are permitted until 22:00 and indoor events until 00:00. However, we understand that each event is unique, and there are possibilities to adjust these times.

Question 6

How are the cancellation conditions arranged?

Accepted Answer

The Uniform Conditions for the Hotel and Catering Industry (UVH) apply to all group reservations*:

- In case of cancellation more than 3 months before arrival, the customer is not obliged to pay the reservation value and the cancellation can be processed free of charge.
- In case of cancellation more than 2 months before arrival, the customer is obliged to pay 15% of the reservation value to the Carlton Ambassador Hotel.
- In case of cancellation more than 1 month before arrival, the customer is obliged to pay 35% of the reservation value to the Carlton Ambassador Hotel.
- In case of cancellation more than 14 days before arrival, the customer is obliged to pay 60% of the reservation value to the Carlton Ambassador Hotel.
- In case of cancellation more than 7 days before arrival, the customer is obliged to pay 85% of the reservation value to the Carlton Ambassador Hotel.
- In case of cancellation less than 7 days before arrival, the customer is obliged to pay 100% of the reservation value to the Carlton Ambassador Hotel.

Question 7

What is the accessibility by car?

Accepted Answer

Carlton Ambassador is easily accessible by car. From Rotterdam (A13), Utrecht (A12), and Amsterdam (A4), take the exit for Den Haag. You will now be on the Utrechtse Baan (A12). At the end of the Utrechtse Baan, turn left at the traffic lights. Then, keep to the left lane and follow the middle lane towards MCH Westeinde. At the next set of traffic lights, stay in the middle lane and follow the road to the right. Continue straight ahead, passing through three sets of traffic lights, first straight, then turn left, and again straight. You will cross the tram track. At the next two sets of traffic lights, continue straight ahead. Turn right at the next intersection with traffic lights. At Plein 1813, take the roundabout three-quarters of the way around. You are now on Sophialaan. The hotel is located on the right-hand side after 100 meters. ENVIRONMENTAL ZONE Carlton Ambassador is located within the environmental zone within the Centrumring of Den Haag. Check on www.milieuzones.nl/check if our hotel is accessible with your car.

Carlton Ambassador hotel

About

Indoor Spaces

Governor Room

Senator Room

Sophia Lounge

Outdoor Spaces

Restaurant Sophia Terrace

Rooms

Classic Room

Royal Room

Residences & Suites

starReviews

Location and surroundings

Question & Answer